Camouflage

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Frequently asked questions and other information

Problemsolver

Cannot turn on/screen does not light up

The camera was dropped, causing the solder position of the power cord to come loose from the circuit board or was powered by an incorrect power supply higher than 6V, causing the circuit board to burn out.

Cannot connect to the app

Customers’ lack of knowledge about app connection or incorrect steps were followed; follow instructional videos (e.g., how to set up Wi-Fi). Turn off your own 4G before connecting Wi-Fi.

SETUP mode, cannot take photos or record videos (card quality problem)

A card quality problem makes it necessary to switch to a fast Class 10 SD card.

ON mode, cannot take photos or record videos

Card problems or PIR damage from falling; disconnect from app to fix this; fix card problems or replace damaged PIR; make sure camera is not connected to app when using independently.

Recording duration is longer than the set duration

If the battery level is low, switch to a new battery or power source.

The lens is damp/in water

Outdoor installation problems: improper installation with unlocked buckles, unsecured waterproof plugs or horizontal placement; Ensure safe vertical installation, properly use waterproof plugs, attach to a tree and allow to dry if moisture is present.

Photos do not capture the subject of interest

Unwanted shooting due to motion or high heat: Move camera to an area without motion problems, reset settings to factory defaults and format SD card; Contact customer service if problems persist.

Battery life is shorter than expected

Battery life varies depending on temperature and frequency of image capture; make sure to use new alkaline batteries and the correct position of the power switch (ON, not TEST modes).

Camera does not capture images

Make sure the SD card is not full, that the batteries are new, that the power switch is ON (not OFF or TEST), that the SD card’s write-protect switch is not locked, and consider formatting the card if it has previously been used in another device.

Camera cannot be turned on

Make sure a full set of 4 batteries are installed in the correct position and polarity; check the position of the switch from OFF to TEST or ON and make sure it is in the correct mode; avoid direct movement of the switch from ON to TEST, always move from OFF to TEST.

Photo and/or video quality problems.

Night photos or videos look too dark due to various factors, such as battery power, flash range and camera settings; daytime photos or videos may appear too dark when facing the sun or other light sources; night photos may appear too bright at shorter distances; daytime photos may appear too bright when facing the sun or other light sources; photos may contain streaked subjects due to poor lighting conditions and resolution settings; short video clips may not be recorded at the set length due to a full SD card or a low battery.

Date/time stamp does not appear on images

Make sure it is set to ‘On’ to display timestamps in images.

In TEST mode, LED blinks to indicate motion detection for configuration; during use, LED remains off to keep camera hidden from wildlife.

Camera does not save settings

Make sure you have saved changes to parameter settings you made in setup mode by pressing OK after changing the setting.

Frequently Asked Questions

What is a wildlife camera and how does it work?

A wildlife camera is a special camera used to observe and record wild animals in their natural habitat. They are often used for research, hunting or just enjoying nature. These cameras can detect movement, heat or sound and automatically take photos or videos when activity is detected.

How does a wildlife camera with WiFi work?

Watch the videos above for a full explanation of how wildlife cameras work with WiFi.

What are the main applications of wildlife cameras?

– Nature observation: They allow nature lovers to observe wildlife in their natural habitat without disturbance.

– Hunting: Hunters use wildlife cameras to track the behaviour and movements of game in a hunting area.

– Research: Scientists use them to study the ecology and behaviour of animals.

– Security: Some people use wildlife cameras to secure their property from intruders or theft.

Which wildlife camera suits me best?

Watch our product videos above or take the product type quiz to find out your ideal will-camera. If you have any questions, send us an email at info@camouflageoutdoor.com

What factors should I consider when choosing a wildlife camera?

When choosing a wildlife camera, some important factors to consider are:

– Resolution: Higher resolution provides sharper images and videos.

– Detection range: The range within which the camera can detect motion.

– No-Glow or Low-Glow: Low glow and no glow LEDs refer to the infrared lighting used in wildlife cameras for night photography.

– Battery life: How long the camera can operate without interruption.

– Memory: The capacity to store images, SD cards.

– Weather resistance: Important for outdoor setups.

How long does a wildlife camera last?

Depends on how many photos and videos you take, but with photos alone, a wildlife camera will last several months. if you record a lot of videos, it’s about 1 to 2 months on average. A wildlife camera with solar panel can be a solution if you expect to record a lot of videos.

Does a wildlife camera work during the day and at night?

Yes, a wildlife camera works fully automatically 24 hours a day.

Where should I place a wildlife camera for best results?

Place your wildlife camera in strategic locations, such as watering holes, feeding areas, animal tracks, or narrow passages where animals pass. Make sure the camera is securely mounted on a stable surface to minimise movement. Wildlife cameras look straight ahead so if you want to record people, hang it at chest height. If you want to spot foxes, hang it around knee height, for example. Check out an extensive blog on wildlife camera placement here.

In most cases, it is legal to use wildlife cameras for personal use, nature observation and hunting, as long as you follow the laws and regulations in your region. However, it may be illegal to use wildlife cameras for commercial purposes without proper permits. In your own garden/forest/home or estate then you may record anything you want. If you go on someone else’s property, ask permission first.

Will animals come into my garden to record?

Yes, in every garden. Whether in town or village or mainland, a huge number of special ‘guests’ come sniffing by. We therefore guarantee that you will have shots of beautiful animals within 24 hours.

How can I extend the battery life of my wildlife camera?

To extend battery life, consider buying a long-life wildlife camera and using power-saving settings. You can also use external battery packs or connect solar panels for long-term power. The lower the specifications the longer the battery will last. Normally, 8xAA batteries last several weeks to months with full-time use. Depending on how much and what you record. Taking photos costs less than recording lots and long videos.

How can I view images from my wildlife camera?

You can view images from your wildlife camera by removing the SD card from the camera and inserting it into a computer or card reader.This can be done with the cable provided. Some of our wildlife cameras also have wireless connectivity that allows you to send images directly to your smartphone.

Are there privacy considerations when using wildlife cameras?

Yes, privacy considerations are important, especially when placing wildlife cameras in public areas. Respect the privacy of others and keep in mind the laws and regulations regarding the use of surveillance cameras in your area.

How can I maintain my wildlife camera?

Maintain your wildlife camera by regularly checking the batteries and emptying the SD card. Clean the lens and sensor if necessary and make sure the camera is securely attached. On rainy or humid days, it is good to put the wildlife camera inside, open for a day every now and then to let all the moisture evaporate.

Wildlife camera manuals by model

Camouflage EZ-Solar WIFI manual
Camouflage EZ2 Elite - Dual Lens manual
Camouflage EZ2 Ultra manual
Camouflage EZ45 WIFI manual
Camouflage EZ4G-Pro manual
Camouflage EZ2 Plus Standard Wildcamera manual
Camouflage EZ20 WiFi manual
Wildcamera Lock + 64GB SD Card manual
Camouflage EZ60 WIFI manual
Camouflage SM4-PRO manual
Camouflage EZ-Birdfeed 1 manual
Camouflage EZ-NestEye manual
Camouflage Wildcamera Lock manual
Camouflage EZ2 Lite Standard Wildcamera manual
Camouflage 64GB SD card manual