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Wildlife camera FAQ and other information

Problemsolver

Cannot turn on/screen does not light up

The camera was dropped, causing the solder position of the power cord to come loose from the circuit board or was powered by an incorrect power supply higher than 6V, causing the circuit board to burn out.

Cannot connect to the app

Customers’ lack of knowledge about app connection or incorrect steps were followed; follow instructional videos (e.g., how to set up Wi-Fi). Turn off your own 4G before connecting Wi-Fi.

SETUP mode, cannot take photos or record videos (card quality problem)

A card quality problem makes it necessary to switch to a fast Class 10 SD card.

ON mode, cannot take photos or record videos

Card problems or PIR damage from falling; disconnect from app to fix this; fix card problems or replace damaged PIR; make sure camera is not connected to app when using independently.

Recording duration is longer than the set duration

If the battery level is low, switch to a new battery or power source.

The lens is damp/in water

Outdoor installation problems: improper installation with unlocked buckles, unsecured waterproof plugs or horizontal placement; Ensure safe vertical installation, properly use waterproof plugs, attach to a tree and allow to dry if moisture is present.

Photos do not capture the subject of interest

Unwanted shooting due to motion or high heat: Move camera to an area without motion problems, reset settings to factory defaults and format SD card; Contact customer service if problems persist.

Battery life is shorter than expected

Battery life varies depending on temperature and frequency of image capture; make sure to use new alkaline batteries and the correct position of the power switch (ON, not TEST modes).

Camera does not capture images

Make sure the SD card is not full, that the batteries are new, that the power switch is ON (not OFF or TEST), that the SD card’s write-protect switch is not locked, and consider formatting the card if it has previously been used in another device.

Camera cannot be turned on

Make sure a full set of 4 batteries are installed in the correct position and polarity; check the position of the switch from OFF to TEST or ON and make sure it is in the correct mode; avoid direct movement of the switch from ON to TEST, always move from OFF to TEST.

Photo and/or video quality problems.

Night photos or videos look too dark due to various factors, such as battery power, flash range and camera settings; daytime photos or videos may appear too dark when facing the sun or other light sources; night photos may appear too bright at shorter distances; daytime photos may appear too bright when facing the sun or other light sources; photos may contain streaked subjects due to poor lighting conditions and resolution settings; short video clips may not be recorded at the set length due to a full SD card or a low battery.

Date/time stamp does not appear on images

Make sure it is set to ‘On’ to display timestamps in images.

In TEST mode, LED blinks to indicate motion detection for configuration; during use, LED remains off to keep camera hidden from wildlife.

Camera does not save settings

Make sure you have saved changes to parameter settings you made in setup mode by pressing OK after changing the setting.

Frequently Asked Questions

What is a wildlife camera and how does it work?

A wildlife camera is a special camera used to observe and record wild animals in their natural habitat. They are often used for research, hunting or just enjoying nature. These cameras can detect movement, heat or sound and automatically take photos or videos when activity is detected.

How does a wildlife camera with WiFi work?

Watch the videos above for a full explanation of how wildlife cameras work with WiFi.

What are the main applications of wildlife cameras?

– Nature observation: They allow nature lovers to observe wildlife in their natural habitat without disturbance.

– Hunting: Hunters use wildlife cameras to track the behaviour and movements of game in a hunting area.

– Research: Scientists use them to study the ecology and behaviour of animals.

– Security: Some people use wildlife cameras to secure their property from intruders or theft.

Which wildlife camera suits me best?

Watch our product videos above or take the product type quiz to find out your ideal will-camera. If you have any questions, send us an email at info@camouflageoutdoor.com

What factors should I consider when choosing a wildlife camera?

When choosing a wildlife camera, some important factors to consider are:

– Resolution: Higher resolution provides sharper images and videos.

– Detection range: The range within which the camera can detect motion.

– No-Glow or Low-Glow: Low glow and no glow LEDs refer to the infrared lighting used in wildlife cameras for night photography.

– Battery life: How long the camera can operate without interruption.

– Memory: The capacity to store images, SD cards.

– Weather resistance: Important for outdoor setups.

How long does a wildlife camera last?

Depends on how many photos and videos you take, but with photos alone, a wildlife camera will last several months. if you record a lot of videos, it’s about 1 to 2 months on average. A wildlife camera with solar panel can be a solution if you expect to record a lot of videos.

Does a wildlife camera work during the day and at night?

Yes, a wildlife camera works fully automatically 24 hours a day.

Where should I place a wildlife camera for best results?

Place your wildlife camera in strategic locations, such as watering holes, feeding areas, animal tracks, or narrow passages where animals pass. Make sure the camera is securely mounted on a stable surface to minimise movement. Wildlife cameras look straight ahead so if you want to record people, hang it at chest height. If you want to spot foxes, hang it around knee height, for example. Check out an extensive blog on wildlife camera placement here.

In most cases, it is legal to use wildlife cameras for personal use, nature observation and hunting, as long as you follow the laws and regulations in your region. However, it may be illegal to use wildlife cameras for commercial purposes without proper permits. In your own garden/forest/home or estate then you may record anything you want. If you go on someone else’s property, ask permission first.

Will animals come into my garden to record?

Yes, in every garden. Whether in town or village or mainland, a huge number of special ‘guests’ come sniffing by. We therefore guarantee that you will have shots of beautiful animals within 24 hours.

How can I extend the battery life of my wildlife camera?

To extend battery life, consider buying a long-life wildlife camera and using power-saving settings. You can also use external battery packs or connect solar panels for long-term power. The lower the specifications the longer the battery will last. Normally, 8xAA batteries last several weeks to months with full-time use. Depending on how much and what you record. Taking photos costs less than recording lots and long videos.

How can I view images from my wildlife camera?

You can view images from your wildlife camera by removing the SD card from the camera and inserting it into a computer or card reader.This can be done with the cable provided. Some of our wildlife cameras also have wireless connectivity that allows you to send images directly to your smartphone.

Are there privacy considerations when using wildlife cameras?

Yes, privacy considerations are important, especially when placing wildlife cameras in public areas. Respect the privacy of others and keep in mind the laws and regulations regarding the use of surveillance cameras in your area.

How can I maintain my wildlife camera?

Maintain your wildlife camera by regularly checking the batteries and emptying the SD card. Clean the lens and sensor if necessary and make sure the camera is securely attached. On rainy or humid days, it is good to put the wildlife camera inside, open for a day every now and then to let all the moisture evaporate.

Bird products FAQ and other information

Problemsolver

How long should I charge the battery the first time?

Charge for up to 8 hours with a 5V 1–2A adapter. The white light shows charging; it turns off when full.

Why does my battery drain so fast?

Battery life depends on WiFi stability, motion triggers, cold temperature, and recording length. To extend life, reduce sensitivity, shorten video duration, avoid unnecessary live viewing, and make sure WiFi is stable.

Does the solar panel fully charge the camera?

No. The solar panel only slows battery drain. If the daily power use is higher than what the panel produces, the battery will still empty. Use cable charging regularly.

What if my camera is offline?

Check if the battery is empty and recharge. Make sure the WiFi is 2.4GHz and signal is strong. Restart or reset the camera until the indicator turns green. If it still fails, remove it from the app and reconnect like the first setup.

Why can’t I connect to a new WiFi network?

The camera only supports 2.4GHz WiFi. Ensure the signal is strong and that the camera is not already connected to another account. One device can only be bound to one account.

Can the camera use 5Ghz WiFi?

No. You must switch your router to 2.4GHz or disable the 5GHz band.

Does the camera record automatically?

Yes. When birds are detected, it takes photos and sends them to Messages, and records videos saved in Playback. Videos require an SD card (FAT32) or cloud subscription.

Why are my photos blurry?

Switch from SD to HD mode in the app for clearer images.

Why can’t my camera focus on distant objects?

The lens is fixed-focus at 15 cm. It is designed for close-range bird watching, not distance.

Why am I not receiving notifications?

Check that notifications are allowed in your phone settings. In the app, turn on Bird Spotting or Motion Detection (green means active).

Why am I getting too many notifications?

Lower the sensitivity, increase the alarm interval, or use Bird Spotting instead of Motion Detection.

What’s the difference between Bird Spotting and Motion Detection?

Bird Spotting only notifies when birds are detected. Motion Detection triggers for any movement: birds, people, cars, or animals.

Why won’t my SD card work?

The card must be FAT32 format. Format it in the app if needed. Some cards may not be compatible; try another if problems continue.

How can I share my camera with others?

Use the Share option in the app with another Bird Lover account, create a shared “Home,” or log in with the same account on multiple devices.

Frequently Asked Questions

How long does the battery last on a full charge?

Battery life depends on usage, but typically lasts several days to weeks. Using lower sensitivity, shorter video recordings, and stable WiFi will extend battery life.

Can the camera record both photos and videos?

Yes. It automatically takes photos when birds are detected and can record videos. Videos are stored on an SD card (FAT32) or in the cloud.

Does the camera work at night?

Yes. The camera has night vision, but detection and image quality are best during daylight.

Is the camera waterproof?

Yes, it is designed for outdoor use and can handle normal rain and weather conditions.

What type of WiFi does the camera need?

The camera only works with 2.4GHz WiFi. It does not support 5GHz.

Do I need an SD card to use the camera?

An SD card (FAT32) or cloud subscription is required for saving videos. Photos can still be viewed in the app without one.

Can multiple people view the camera?

Yes. You can share access with others through the app or by using the same account.

Does the solar panel power the camera completely?

No. The solar panel extends battery life but cannot cover daily use on its own. Charging by cable is still needed when the battery runs low.

How close should the birds be for clear pictures?

The lens is designed for close bird watching, with a focus distance of about 15 cm.

Will the camera identify bird species for me?

Yes. The app has a bird recognition function. Tap the bird icon on a live view or saved photo to see identification and related information.

Can I place the bird feeder anywhere?

Yes, but for best results choose a spot with good WiFi signal, some cover for birds, and a place where you can see them easily.

Wildlife camera and bird camera manuals by model

Wildlife cameras

Camouflage EZ-Solar manual
Camouflage EZ2 Elite manual
Camouflage EZ2 Ultra manual
Camouflage EZ45 manual
Camouflage EZ4G-Pro manual
Camouflage EZ2 Plus manual
Camouflage EZ20 manual (all languages)
Camouflage EZ60 manual
Camouflage SM4-PRO manual
Camouflage EZ2 Lite manual

Bird cameras

Camouflage EZ-Birdfeed manual
Camouflage EZ-NestEye manual
Camouflage EZ BirdSpot manual
Camouflage EZ BirdBox manual